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Samsung · Dubai

Samsung Repair in Dubai

Screens, batteries and charging ports for Samsung Galaxy phones. Choose your model to see its price where we publish one, or start with a free diagnosis at our workshop. We collect it free, or you can drop it off in Deira.

Rather call? Call +971 50 597 2047

How we price it

We diagnose the fault free at our workshop, then tell you the repair it needs and its price.

  • Free collection and return
  • Free diagnosis for unpriced faults
  • Price and warranty before you book
Models we repair

Samsung models we repair

Can't see yours, or not sure which you have? Book anyway and we'll identify it at diagnosis.

Give us your model when you book and we'll confirm what we can repair.

What we fix on a Samsung

Each of these is diagnosed free at our workshop, and then we confirm the repair and its price.

  • Screen replacement

    Cracked glass, a green or pink line that appeared without a drop, a burnt-in status bar, or one edge that ignores touch.

  • Battery replacement

    Running flat by mid-afternoon, switching off at 20% or more, slow charging, or a battery swollen enough to lift the back glass.

  • Charging port

    A USB-C port that only charges at an angle, or not at all. Packed-in lint is the usual culprit; sometimes the port itself has failed.

  • Back glass

    Broken rear glass that cuts fingers and lets dust and moisture past the seal. On wireless-charging models the coil beneath it can be affected too.

  • Camera

    A cracked lens cover, photos that won't focus, a lens that rattles after a drop on stabilised models, or a camera app that opens to black.

  • Speaker and microphone

    Callers can't hear you, audio is muffled or crackling, or the earpiece has gone quiet while the loudspeaker still plays.

  • Fingerprint and face unlock

    In-display fingerprint readers can stop recognising you after a screen replacement or a new screen protector. We find out whether it is the sensor or the setup.

  • Liquid damage diagnosis

    Water resistance fades as seals age. Switch the phone off, keep it off the charger, and let us open it and check for corrosion first.

Why Galaxy screens cost more than you'd expect

On most Galaxy phones you can't simply swap the glass. The AMOLED panel and the touch layer are bonded together, usually to the mid-frame as well, and on many models the battery is glued to the back of the whole assembly. Fixing a cracked screen means fitting that complete unit, which is why a Galaxy screen repair often costs more than the same repair on a similarly priced phone.

The same construction explains a fault that catches owners out: a thin green or pink line on a screen that was never dropped. That is the panel or its connector failing rather than accidental damage, and the fix is the same full assembly.

Samsung service parts or aftermarket

For most Galaxy models there is a Samsung service assembly and there are aftermarket alternatives, and they are not equivalent. Aftermarket panels differ in colour and maximum brightness, and some lack the hardware the in-display fingerprint reader relies on, so unlocking may not behave the same afterwards.

When both exist for your model, we tell you which one we are quoting, its price and its warranty. You are never quoted for one and fitted with the other.

Fold and Flip repairs are priced separately

Foldables are a category of their own. The inner flexible screen, the hinge and the film over the panel each wear in their own way: a crease that turns into a line, a hinge clogged with dust and grit, or the factory screen protector peeling at the fold, which is normal wear rather than a failing panel.

Their parts and labour differ so much from a regular Galaxy that we don't publish one price for them. Give us your exact model when you book; we diagnose it free at our workshop and then confirm the repair and its price.

Knox, your data and what stays untouched

Screen, battery, charging port and camera repairs don't need a factory reset, and we don't wipe phones to carry them out. Samsung Pay, Secure Folder and everything else Knox protects is left exactly as it is.

Two things to do anyway. Back up before handing the phone over, because no repair is entirely without risk. And if it still turns on, keep your Google account and screen lock to hand: we can't fully test a phone we can't unlock before it goes back to you.

How to find your exact Galaxy model

Galaxy names are easy to mix up, and an S23, an S23+ and an S23 Ultra all take different parts. The model code beginning with SM-, under Settings › About phone › Model number, settles it. Share that code when you book and the price you see is for your exact phone.

Warranty and repair time

Each repair has its own warranty, shown before you confirm the booking, or given with the quote when a repair is priced after diagnosis.

Every repair is carried out at our own workshop at Deira, Dubai, UAE, by Repairing.ae.

What the warranty covers, and how to make a claim: warranty policy.

Your Samsung repair, step by step

Each step is logged, and you can follow every one on the tracking page.

  1. 1

    Book online

    Choose your model and the fault. A repair with a published price shows it, along with its repair time and warranty, before you send the booking.

  2. 2

    Free collection

    We pick the device up at no charge, or you bring it to our workshop (Deira, Dubai, UAE). Either way, the repair happens there.

  3. 3

    Diagnosis

    A technician confirms the actual fault, free of charge.

  4. 4

    Repair and price confirmed

    A priced repair is the one you chose at booking. If the fault needed diagnosing, we confirm the repair it needs and its price.

  5. 5

    Repair

    The work is carried out at our workshop.

  6. 6

    Quality check

    The repaired part, and everything around it, is tested before the device leaves.

  7. 7

    Free return

    Brought back to you at no charge, with the repair's warranty on record where it has one.

Repair tracking

Where's my device?

Every stage is logged as it happens. Enter your booking number and the phone number you booked with, and you see the stage your device has reached.

Check repair status
  1. Booking Received
  2. Pickup Scheduled
  3. Device Collected
  4. Diagnosis (if needed)
  5. Repairing
  6. Quality Check
  7. Out for Delivery
  8. Completed
A technician repairing a phone under a microscope at a repair bench

Collection areas in Dubai

We collect from and return to all of these areas free. Your device is repaired at our Deira workshop in between.

  • Al Barsha
  • Arabian Ranches
  • Bur Dubai
  • Business Bay
  • Deira
  • DIFC
  • Downtown Dubai
  • Dubai Hills
  • Dubai Marina
  • Dubai Silicon Oasis
  • Dubai Sports City
  • International City
  • JLT
  • Jumeirah
  • JVC
  • Mirdif
  • Motor City
  • Palm Jumeirah

Free collection and return also from Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, Sharjah and Umm Al Quwain.

Repaired with us recently?

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Questions before you book

Price, collection, your data, parts and warranty, answered plainly.

Which Galaxy models do you repair?

We add Galaxy models to the catalog as they come out. Choose your exact model while booking and you see which repairs we offer for it and what they cost.

Will my Samsung's data be affected?

Screen, battery and charging port repairs need no factory reset and don't touch your data. If a particular repair puts your data at any risk, we tell you before we start.

Do I need to visit a shop?

No. We collect your phone free from across Dubai and the UAE, repair it at our Deira workshop and bring it back free. You're welcome to drop it off yourself instead. We don't carry out repairs on site.

What does a Galaxy screen replacement cost?

It depends on the exact model. If we publish a price for that repair, you see it while booking, before you commit. If we don't, we diagnose the phone free at our workshop and then confirm the repair and its price.

More on Samsung collection, diagnosis and warranty is in the repair FAQ.

Ready to fix your Samsung?

A free diagnosis at our workshop, the repair and its price confirmed, and free collection and return.

Book Samsung Repair